****en ******

If there was a negative 5 star thats definitely what I'd rate these ****** so as well. Apart from just providing a ****ty customer service they also just prefer lying to their end-users just to get them off their back. In my case, I defaulted on my Nedbank Credit card after getting retrenched from my then employer. After some time, they called me and made me a 50% discount on my account if were to pay in 3 straight months which I honored with grace and its been to 2 months of asking for the same paid up letter and I keep getting the same stupid responses of "you'll definitely receive it tomorrow" judging from what I've observed they are all probably trained to say these fictional lies to clients so as to get the clients to drop the call and move on with their lives without any empathy that they are ****ing up people's lives.