EMPTY PROMISES!!!!

Why is this the only way to get your attention!!! I HAVE BEEN WAITING ALMOST A MONTH TO HEAR FROM YOU AGAIN!!!! I Feel like contacting a t.v show already or the voice or the son...this is ****!!!!! I have called so many times only to be met either with empty promises or call avoidance. Where is my money I have paid you and why are you contacting me asking me for more in the form of texts saying I have 24rs to make payment when you have misplaced R32 000 of mine? This is so unfair!!! I have paid every month without fail, I have been patient and now you want to give me 24hrs?! You must be joking. WHERE IS MY MONEY?!