MM
Menelisi M

1 reviews | Active since Jan 2015

16 Sept 2020, 12:38

***** debt collectors!

The true masters of the f**k around! I got a settlement offer back in July for my Edgars account, honored it by paying the settlement and emailed the necessary proof of payment to a Fikile Dube who then said I will get my paid up letter in 14 days. Called in a couple of times to be given the run around, and promised the request was put in for the letter. Called in a few minutes ago and got assisted by a gentleman name Dalmain who confirmed that my paid up letter request had in fact not been put through and he's doing it for the first time! Is this settlement letter thing just a ploy??? and since I have honored, why not pay the rest, I'm thinking that is the tactic been used. Stop messing around and sort out my settlement letter for my Edgars account!!!

0
Replies (2)
Brooks and Luyt
Brooks and Luyt's reply16 Sept 2020, 14:22
Official
  Good day

Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.

Please be advised that this has been assigned to a consultant and they will be on contact as soon as possible.

Once again, our sincere apologies for the frustration caused.

Kind Regards 

MM
Menelisi M's update16 Sept 2020, 14:36
Reviewer Update
A more satisfactory response is that I will have my paid up letter by COB today! It's unacceptable that over 2 months later I still don't have the letter