Dissatisfied

If I could have no stars I would. The service is so horrible, they will call continuously even twice a day asking you to pay. When I wanted to settle I had to call atleast 3 times on different occasions just get a settlement offer letter so I can pay. After that payment even now I’m still struggling to get a settlement letter which means I’m struck can do anything with any financial institutions until they can give me that settlement letter- wish the same energy and effort they put in when wanting our money is the same when we have settled their bill