1 reviews | Active since May 2016
Disregard of FNB instructions and poor internal communication
<p>This firm has repeatedly totally ignored instructions given by FNB to immediately stop sending out embarrasing SMS's regarding my financial affairs to my family. They also have a serious internal communication problem as most times it's often not the same person/s I spoke to before and is very frustrating and confusing as I get different information regarding the same issue I'm trying to resolve.</p>
We refer to the complaint received on 15 August 2016 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 15 August 2016 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.