Disgustingly rude staff, ********* treatment of accounts, Harassment and overall unforgettably pathetic service

<p>Seeing the bad reviews on this lot just adds fuel to the fire. It seems that the same problem exisits in over 50 bad reviews. I was handed over by Woolworths, received a discount and paid in full. I have been harrased weekly by incompetant, rude and blatantly stupid people who have no idea what their role is in the company or how their systems actually work. They phone me and then when I answer they are laughing and chatting to their friends and I must wait for them to finish their conversations before being told I owe money and action will be taken upon me??????????????????? I have contacted them several times asking them to stop sending me messages saying that I have already been handed over to the court and will receive a summons to appear, however when you speak to an agent they say its just their system that sends out those notifications, so they are blatantly lying, harrasing and coercing people. Lawyers, I mean Lawyers who send threats that are untrue and unsubstantiated. Sort your people out, sort your systems out and send me my letter of payment in full. I have requested this over 7 times since April, providing two different email addresses but its obvious that the staff are too illiterate and concerned with whatever is going on in the call centre to spell anything correctly. They called me today and after I got upset she just hung up on me. DISGUSTING!!! You people should be ashamed of yourselves employing the caliber of people to work on behalf of Woolworths as a collection agency. I will be notifying Woolworths of how they are treating their customers and due to Brookes and Luyt, myself, family and friends will all be closing our accounts and refuse to shop their anymore. Worst service received in all my life.</p>