TM
Tsebo M

1 reviews | Active since Jul 2013

15 Oct 2018, 16:55

Delaying Tactics

I Settled an Account with ABSA on the 13 of September, thier Refrence is ********** -719450-PLPRE-2018. I was told i would recive a settlement letter and I have not recived anything from them so far?

its over 23 working days have passed and no confirmation from them or ABSA.

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply16 Oct 2018, 13:12
Official

We refer to the complaint received on 15 October 2018 and hereby confirm that we act on behalf of Absa Bank.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.