AR
Andrea R

1 reviews | Active since Mar 2009

19 Jun 2020, 05:17

DEBIT ORDER!!!

We have made payment on 29/05/2020 and I have not received my paid up letter and someone in your office made a mistake by deducting R1200 from my husbands account this needs to be paid back as a matter of urgency!!! how can you still take a debit order for an account that has been paid up!!!

Please get back to me ASAP

0
Replies (2)
AR
Andrea R's update19 Jun 2020, 05:26
Reviewer Update
I just want to mention that your manager Benjamin Muller also did not give feedback as promised i was promised a letter from him in 1 week after payment was made it has now been almost 30 days and no letter has been received
Brooks and Luyt
Brooks and Luyt's reply19 Jun 2020, 09:46
Official
Good day

I will follow up with the relevant person immediately.

Kind Regards