NM
Nondumiso M
1 reviews | Active since Sept 2024
07 Dec 2024, 18:06
***********
I have been calling this company since last month and I keep getting told that they will ask the person handling my file to call me. I have been waiting for over 30 days now for a mere phone call. The level of incompetence when it comes to customer query solving is just unacceptable
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Replies (1)
Brooks and Luyt's replyOfficial
09 Dec 2024, 08:57Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply09 Dec 2024, 08:57
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team