1 reviews | Active since May 2016
Customer Service
<p>I closed my account in February 2015 with cartrack then they told me last year November that an amount of R302 was outstanding which was paid. Today a very rude consultant called me to say another R400+ was outstanding when I asked what the balance is for she said is that gonna make u to pay coz if you dont they will proceed. According to the CPA you are entitled to know what you are paying for especially after more than a year. When I asked for her manager she dropped the call. Please sort this out ASAP</p>
We refer to the complaint received on 17 May 2016 and hereby confirm that we act on behalf of Cartrack.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 17 May 2016 and hereby confirm that we act on behalf of Cartrack.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.