BF
Brandon F

1 reviews | Active since Feb 2017

10 May 2018, 16:10

******

My account from Woolworths was escalated to this firm...last year they said I can settle this account with the closing amount of R5600 I then said fine send me a settlement letter via email and il pay it as soon as I get it.

I waited and waited but nothing I even called in but still nothing. Then I got a story that it was sent to the wrong email address. Then on monday I requested the same information so I may make the payment but now I must pay R12000 something doesn't make sense to me

Is this a real company or a ********** attempt.

I now have the amount of R5600 to date when they called me but yet they dont wana negotiate.

0
Replies (3)
Brooks and Luyt
Brooks and Luyt's reply10 May 2018, 16:50
Official

We refer to the complaint received on 10 May 2018 and hereby confirm that we act on behalf of Woolworths Financial Services.

We further confirm that the matter has been escalated to the Portfolio Manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.

Best regards,

BF
Brandon F's update10 May 2018, 16:58
Reviewer Update
No your people refuse to compromise
BF
Brandon F's update21 May 2018, 13:02
Reviewer Update
This people still refuses They lie The prey on the poor