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esstrydom E

1 reviews | Active since Jun 2017

05 Jun 2017, 11:28

Continual Harassment for money which has been cleared with Standard Bank LONG AGO!!!

<p>Brooks & Luyt Inc Has been harrassing me with emails, phone calls and sms's in respect to outstanding Standard bank account fees. </p> <p>After sending this *********** company proof DIRECTLY from Standard Bank that this matter was actually Standard Banks fault and they need to clear the issue with them they still continue to pester me for money which I DO NOT OWE. </p> <p> </p> <p>READ YOUR EMAILS after you harras me and sort your issues out WITH YOUR DAM CLIENT AND NOT ME. Im sick of this.</p> <p> </p> <p>Never hire these this company as you can only be disapointed in their terrible way of dealing with issues!!!!</p>

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply08 Jun 2017, 08:29
Official

We refer to the complaint received on 5 June 2017 and hereby confirm that we act on behalf of Standard Bank.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.