1 reviews | Active since Aug 2017

01 Aug 2017, 10:10

Constant Harrasment ***!!!

<p>Brooks and Luyt are harrasing me with phone calls and nasty texts regarding an Fnb Credit Card that I owe money on, I DONT HAVE AN FNB ACCOUNT! , they are quite persistant and wont provide any information regarding this ficticious debt, while still phoning and texting me in the evenings at 21:30 and in the mornings at 07:15 invading my personal time</p> <p>I see I am not the only one being bul**** by these people, only search their name and hundreds of complaints come up, how is this being allowed to carry on, they are infringing on all of our rights</p> <p>Dont pay them a cent....</p>

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Replies (2)
Brooks and Luyt
Brooks and Luyt's reply01 Aug 2017, 11:27
Official

We refer to the complaint received on 01 August 2017 and hereby confirm that we act on behalf of First National Bank.

We further confirm that the matter has been escalated to the manager and Attorney overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.

Brooks and Luyt
Brooks and Luyt's reply01 Aug 2017, 11:30
Official

We refer to the complaint received on 01 August 2017 and hereby confirm that we act on behalf of First National Bank.

We further confirm that the matter has been escalated to the manager and Attorney overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.