EV
Eloise V

1 reviews | Active since Jan 2020

08 Jan 2020, 15:01

Consistent in sending emails to the wrong e-mail address and ignoring responses

I keep on receiving collections emails from Brooks and Luyt Attorneys that is addressed to another individual (and the account is not mine). I've informed them on numerous cases that they have the wrong e-mail address to no avail.

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply09 Jan 2020, 09:41
Official
Good day 

Thank you for bringing this matter to our attention and we do apologize for any inconvenience caused.

Kindly note that this has been escalated to the relevant department so that this can be rectified accordingly. 

Kind Regards