1 reviews | Active since Nov 2012
COMPLAINT
To whom it may concern, <br> <br> I would like to lay a FORMAL COMPLAINT against one of your staff members JOHN. <br> After numerous times telling him to call me before 08h00 in the morning or after 17h00 in the evening he is still calling me at times outside those perimeters. And after advising him not to call me on my land line at work as we are not allowed to use it for personal calls (I can be disciplined for this, when in fact it wont even be my fault) he continues to do so. The biggest issue I have with him is the fact that he has provided someone in my company with the information on why he is calling and where he is calling from. On the other hand he has a FOUL ATTITUDE, and THREATENS me every time he calls. WHO DOES HE THINK HE IS? <br> <br> A timely response is required!!!<br>
We refer to the complaint received on 16 March and hereby confirm that we act on behalf of Standard Bank of South Africa.
We further confirm that the matter has been escalated to our Manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Regards
Carmen Visagie
Customer Services
ATTORNEYS o NOTARIES o CONVEYANCERS
TEL : +***0
FAX : +***0
FAX (Direct) : +***8
Email :***
We refer to the complaint received on 16 March and hereby confirm that we act on behalf of Standard Bank of South Africa.
We further confirm that the matter has been escalated to our Manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Regards
Carmen Visagie
Customer Services
ATTORNEYS o NOTARIES o CONVEYANCERS
TEL : +***0
FAX : +***0
FAX (Direct) : +***8
Email :***