CS
Coert S

1 reviews | Active since Mar 2021

07 Jun 2024, 15:20

Coert Steenberg

Worst service ever. I make.payments and when asking for a statement for the account there is always a lot of excuses for not having it. Either they are not aware of the request or they are waiting for the bank or some other lame excuse. I am paying for 4 years now and no statement yet. This is the worst service. Even though payments are made messages are sent that no payment was recieved.

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply10 Jun 2024, 08:44
Official
Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,
Customer Care Team 

Best regards,