Clear my name

I need assistance,

Good day Kindly find attached paid up letter dated 03 March 2022. I have on numerous accounts tried to contact you to discuss my issue with Capitec and with brooks & Luyt. I keep on getting sms that I owe you money. If I go to Capitec they refer me back to you. Why is it a struggle to close that account or don’t you care that it is a bad reflection under my name. This is unacceptable that I should still be carrying a bad name after settling the account. I have decided to get myself a lawyer that will assist with dealing with you on my behalf. I don’t owe you any money so why does the balance still reflect under my name? Does is take more than 4 months for an account to be closed on your side? Why were you so quick to close the credit card account but for loan account to be closed I must chase after you. I regret the day I decided to settle this account and I had known this was going to be the end result I would have kept my money.

Interest is added on my capitec loan every month for an account paid up in March 2022. I wish someone could really assist me because i am beyond frustrated.