1 reviews | Active since May 2021
Capitec Loan associated with Brooks and Luyt!!
<div>I settled my debt on the 19th of May 2023 with an agreed settlement discount of 35% for early settlements.
Since then they have been emailing me to tell me that I have reneged on payment which is not true.
Since arranging to settle my debt they have received payment each month. I even increased the payments made to them on a Monthly basis to ensure that my debt is settled sooner.
I have emailed to advise that the agreement was not honoured on their side but they have not gotten back to me.
Their attorneys have also not responded to me.
How is Capitec Bank associating itself to this company? I have settled the debt as agreed should this not be removed from my name, I will take it further.
If this is not resolved, I will no longer be making use of Capitec Bank and I will be taking legal action against them.</div>
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
