UR
Uthmaan R

1 reviews | Active since Apr 2019

09 Feb 2026, 11:35

Capitec faulty records cause harassment from their legal department.

Brooks & Luyt representing Capitec has my details on a defaulting Capitec client. They have been informed from the first contact to present that they have the wrong person. This is a clear case of ****** identity. Their consultants repeatedly commit to remove my number from their database only to receive an automated email or being harassed by a different consultant.

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply10 Feb 2026, 12:44
Official
  Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,