AR
Andrea R

1 reviews | Active since Feb 2013

05 Jul 2021, 12:32

Can we please stop with the SMS'

I have paid up the business account I have called in about 4 times for you to remove me from the SMS line, your agent said he can see it has been paid about a year ago but still I get threatening SMS'

I am not going to make any additional payments I am done with this nonsense

0
Replies (2)
Brooks and Luyt
Brooks and Luyt's reply06 Jul 2021, 07:49
Official
  Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards 

AR
Andrea R's update06 Jul 2021, 08:52
Reviewer Update
Vanessa Applegreen thank you very much for resolving this issue so quickly - from your telephone call this morning to when I received confirmation that everything was completed and resolved probably 20 min well done and thank you