DB
Dominique B

1 reviews | Active since Sept 2011

06 Apr 2016, 21:33

Calling nr's which was not listed

So on 28/08/2015 I emailed them to inform them to only contact me on my cell or email because I am unemployed so the work Nr is no longer valid and I don't reside at the adres where they keep calling te landline ... Relatives do so they pass the messages!!!!! If I list a Nr that is what they must call not invade my privacy by speaking to relatives!!! And funny they call the relatives on a landline which is not listed from my side but they can not call my cell ??? This is going against my human right and its breach of contract!!!! Brooks and Luyt attorneys should know that- I signed a contract with absa that they will deal directly with ME

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply07 Apr 2016, 08:39
Official
Hello Doms,

We refer to the complaint received on 6 April 2016 and hereby confirm that we act on behalf of ABSA Bank.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.