JH
Joyce H
1 reviews | Active since Sept 2013
29 Jan 2015, 12:40
Calling me AGAIN !!!
Since my last complaint which was about a year ago, i havent heard from these people until yesterday. At 10h05am they called the 1st time.<br> I couldnt answer my phone (as i am at work) and they tried again at 10h06, which they then left me a message to call them to arrange payment. ( I couInt get the lady's name because on the message she spoke fast) pay every month and send proof of payment to Natasha Jardine. Even the reference number is shown. <br> As long as I am paying every month, there is NO NEED for them to call me. Last time they harassed me, i asked my number to be removed.
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Brooks and Luyt's replyOfficial
29 Jan 2015, 17:12Hello JoyHol40,
We refer to the complaint received on 29 January 2015 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 29 January 2015 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Best regards,
Brooks and Luyt's reply29 Jan 2015, 17:12
Official
Hello JoyHol40,
We refer to the complaint received on 29 January 2015 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 29 January 2015 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Best regards,