DM
Delon M
1 reviews | Active since Nov 2015
19 Feb 2016, 12:09
Called multiple times no answer
I received a SMS stating that my Standard Bank account is in arrears, tried to call the number in the SMS ***- no answer Tried to call *** - no answer<br> <br> It is strange that no attempt has been made to contact me, although I am suppose to settle the account today as stated in the sms. I have already made a payment into this account.<br> <br> Please contact me urgently
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Brooks and Luyt's replyOfficial
22 Feb 2016, 08:11Hello delonm257,
We refer to the complaint received on 19 February 2016 and hereby confirm that we act on behalf of Standard Bank.
We further confirm that the matter has been escalated to our manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 19 February 2016 and hereby confirm that we act on behalf of Standard Bank.
We further confirm that the matter has been escalated to our manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Best regards,
Brooks and Luyt's reply22 Feb 2016, 08:11
Official
Hello delonm257,
We refer to the complaint received on 19 February 2016 and hereby confirm that we act on behalf of Standard Bank.
We further confirm that the matter has been escalated to our manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 19 February 2016 and hereby confirm that we act on behalf of Standard Bank.
We further confirm that the matter has been escalated to our manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Best regards,