TO
Tia O

1 reviews | Active since Aug 2020

09 Mar 2022, 07:49

Bunch of Liers

Last week i made an arrangement with them to pay the account in full with immediate payment. After numerous calls and email, till today i have not recieved my paid up letter from them. But are quick to ask for the money ir to recieve it.... This companies agents and people who answers the phone are all a bunch of liers!!!! Its been a week and here im still waiting for the letter... why wait 14 days if the got the payment in less then 2 days😡😡😡😡 Widh someone can just help me here!!!!!

0
Replies (3)
Brooks and Luyt
Brooks and Luyt's reply09 Mar 2022, 08:50
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
TO
Tia O's update09 Mar 2022, 09:11
Reviewer Update
It does not help you grtting back to me. I want the paid up letter... why should one wait 14 days if i did immediate payment?
TO
Tia O's update11 Mar 2022, 13:24
Reviewer Update
thank you to Vanessa Applegreen for assisting me in this matter, your response was perfect and i did not even wait a full 3 days to get my letter from Nedbank. Well done to your service.