1 reviews | Active since Feb 2010
Bunch of clowns.
After being handed over for collections I received an email from these clowns.
The email is completely unprofessional, no formatting, no letterhead or company logo, just a huge block of text stating that they represent such and such bank and to contact them via this phone number, or email them back.
This alerted my inner **** Detector for numerous reasons : 1: A quick google search of the phone number provided gives no results. The phone number on their website is not the same as the one in the email. 2: I rep**** to their email, and received a notification - "Thank you for your e-mail, we acknowledge receipt thereof and will contact you as soon as possible." The next I heard from them is another threatening email stating that they are going to issue a summons. 3: I phoned the number provided, and asked why they have not responded to my email, the guy said "We cant receive email"... (What? YOU EMAILED ME!) 4: After phoning in and giving the reference number quoted in the email they still want my ID number.
Seems like a classic phishing ****! Send a threatening email and then demand sensitive information from me.
I eventually contacted the bank and they confirmed that Brooks and Luyt were the attorneys handling the collection, but come on! Why make it so difficult? I contacted you guys via email to settle this, you ignored that and sent me more threatening emails. This just makes me think that you don't actually want people to settle!
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably
