brooks n lyt are ***********

i have been trying to settle an account of mine with nedbank via brooks n lyt with no success. they offered me a 40% discount in December 2022 .i have the money to pay with the 40% discount , they say they not offering me the discount anymore . i am now retrenched and still want to settle the debt but they will now help. they are the most *********** attorneys i have dealt with. they do not reply to emails and have no managers just consultants who repeat the same things over and over. well since they will not accept or assist me i now have gotten my attorneys to send them my retrenchment letter along with supporting documents and all recordings and emails sent to them . now we can meet in court .