SG
Sarishka G
1 reviews | Active since Nov 2018
08 Mar 2019, 08:39
Brooks & luyts is making my life hell
My account had been handed over to these people.. I'm paying them for the past 3 years but apparently, I still owe them money.
firstly - they contacted me and **********ly made me acknowledge the prescribed debt. secondly - they have been saying for the past 6 months I owe the same amount considering that I have a debit order that goes off every month thirdly - the statement from the company with my account is showing a balance of R1000 something and they say my balance is R6000 something
i do not know hwo is cheating who
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Brooks and Luyt's replyOfficial
08 Mar 2019, 15:40We refer to the complaint received on the 08 March 2019 and hereby confirm that we act on behalf of Capitec Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably
Brooks and Luyt's reply08 Mar 2019, 15:40
Official
We refer to the complaint received on the 08 March 2019 and hereby confirm that we act on behalf of Capitec Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably