QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

23 Oct 2023, 20:22

Brooks & Luyt Phone Calls 10-30 times per day

Good day,

I have a account current listed with them. I am aware of this account, and I have been making payment towards the account, keep to the arrangement as promised, but their company is contstantly phoning me non stop 10-30times per day, when I pick up, someone drops the call, I told the lady today that phoned me to rather change my communication to WhatsApp messages instead, and deselect the constant phone calls. It's really getting too much too handle. Please make this note on your system to contact me via WhatsApp instead.

Regards

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply30 Oct 2023, 08:19
Official
Good day, 

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,
Customer Care Team