NL
Nicolaas L

1 reviews | Active since May 2012

06 Nov 2015, 09:16

Brooks & Luyt is victimising people

Brooks & Luyt is refusing to answer me on emails sent, on my ABSA credit card account, handed over to them. I made two payments into ABSA, but B&L wants me to pay more. I cannot afford higher re-payments and therefore I am being ignored. <br> <br> They also refuse to clear my credit rating, indicating I started making deposits.

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply06 Nov 2015, 09:38
Official
Hello NicbuyL,

We refer to the complaint received on 6 November 2015 and hereby confirm that we act on behalf of ABSA Bank.

We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.