Brooks Luyt - ***********, ******** - Involving the ombudsman.

It is extremely SAD that I have to resort to using this platform. I am actually paying my way through my dept. I contacted your office before the lockdown, before end of March to confirm that I will be paying FNB directly, Your consultant advised me that it was fine and that your system will automatically receive the notification. Apparently not so! I keep getting harassed with sms about non payment, My credit rating is affected and this organisation is no where in sight, I have sent multiple emails to the *** for the past 23 days and have not have any communication back. This is probably the most *********** Law firm I have ever delt with. I will be getting the ombudsman involved as soon as I possibly can as this apparent firm Brooks Luyt looks to be nothing but a ****.