LvdW
Liezel van der Watt
1 reviews | Active since Feb 2018
02 Apr 2024, 14:46
Brooks & Luyt, Incompetant People
I there were ZERO stars I would be pressing it every month! These people have no idea what is going on. Proof of payments are sent every month, you phone them back as they phone you at 20:46 at night and still you are being bombarded with calls and stupid people. Nobody checks the email systems, arrangements are in place but still the they just do their own thing, never dealt with such incompetence!
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Replies (1)Brooks and Luyt's replyOfficial
02 Apr 2024, 15:40 Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply02 Apr 2024, 15:40
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
