mH
marizelle H

1 reviews | Active since Aug 2021

19 Aug 2021, 09:48

BROOKS & LUYT INC - DISGUSTING SERVICE

ABSOLUTE DISGUSTING SERVICE FROM BROOKS & LUYT INC.

My proof of payment was sent to Lungile Mbokazi on 17.06.2021, and to date I HAVE STILL NOT RECEIVED MY PAID UP LETTER. She never emails back. 2 months down the line, and they have still not allocated my payment. Instead I have had to call countless of times and still get no joy out of dealing with anybody at Brooks and Luyt Inc. Their phone numbers never work, but they are very quick to send emails and summons and telling you that you WILL pay your account or they will take you to court. I am tired of repeating myself everytime by saying my account has been paid and the proof of payment was sent.

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply19 Aug 2021, 12:23
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.