1 reviews | Active since Jun 2014
Brooks & Luyt Attorneys
I constantly receive calls and SMSs from this company regarding payments on a Nedbank loan - I do not have a Nedbank account. I answered one of their calls to find out what the story is. Turns out they have the wrong cellphone number, which I informed the lady about as well as asked that they update their system to remove my cell number immediately. I have had this cellphone number since 2005.
They did not!! After receiving numerous calls and SMSs, I phoned the number and quoted them their reference number. The lady immediately asked if I was Ms Z.D. (not going to state her name here), I informed them that the person they are looking for is, firstly, a Black woman and I am White. Secondly, I do not know the person they are looking for. Thirdly, they have the wrong cellphone number. And fourthly, I kindly asked them AGAIN to remove my cellphone number from their system. They are still sending SMSs and still phoning me - although I have now blocked their number. How do I stop them from harassing me each day? Who do I report this to? This is getting out of hand. Brooks & Luyt, you need to get your facts straight and stop harassing people!!
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Please be advised that this has been assigned to a consultant and this will be investigated accordingly and feedback will be provided to you.
Once again, our sincere apologies for the frustration caused and we can assure you that we will rectify this matter as soon as possible.
Kind Regards
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Please be advised that this has been assigned to a consultant and this will be investigated accordingly and feedback will be provided to you.
Once again, our sincere apologies for the frustration caused and we can assure you that we will rectify this matter as soon as possible.
Kind Regards
