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Mmakole M
1 reviews | Active since May 2024
27 May 2024, 12:06
Brooks and Luyts Service
I made a payment to an account handed over to Brooks and Luyts in February 2024. It is May 2024, I am still being tormented with calls and SMSs. I have sent multiple emails and WhatsApp messages with the Proof of Payments but nobody is assisting, instead, they keep telling me that they don’t know what has happened. How is that my issue when I’ve made payment to close the account?
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Replies (3)0
Replies (3)MM
Mmakole M's updateReviewer Update
27 May 2024, 12:08I have also been promised a paid up letter multiple times but still waiting!
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Mmakole M's update27 May 2024, 12:08
Reviewer Update
I have also been promised a paid up letter multiple times but still waiting!
MM
Mmakole M's updateReviewer Update
27 May 2024, 12:10I have also been promised a paid up letter multiple times but still waiting!
MM
Mmakole M's update27 May 2024, 12:10
Reviewer Update
I have also been promised a paid up letter multiple times but still waiting!
Brooks and Luyt's replyOfficial
27 May 2024, 15:39Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply27 May 2024, 15:39
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team