wL
winston L

1 reviews | Active since Jan 2014

30 Jul 2025, 12:58

Brooks and Luyt Terrble service

This company only responds when HelloPeter intervenes. Ive sent a query to Vanessa Appelgreen, a supervisor, and no response. A commitment to pay was requested telephonically, but no requested email confirmation of detail was sent. This detail was only received after posting on Hellopeter, late in the month. long after my monthly planning. I agreed to pay the confirmed amount by end September 2025, but am now, as before, constantly harassed with phone calls, as early as after 7 in the morning. REALLY BAD BEHAVIOUR.

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply30 Jul 2025, 14:31
Official
Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,