PA
Paul A
1 reviews | Active since Jun 2022
05 Nov 2025, 20:28
Brooks and Luyt legal threats and Harassment
This company harasses people. I have received calls on my phone from them 7 to 8 times per day. Their excuse is that there no payment arrangement. I made a payment arrangement with them today, and I even recorded the call. However, they called me twice afterward at 19:27. When I told the agent that I had made an arrangement, both of them claimed that there was no arrangement in the system and that they would continue to call. They were extremely rude and acted as if they had the authority to intimidate me by mentioning legal action. I will pursue my own legal action against them the call when I made the arrangement was at 16:04 today
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Replies (3)PA
Paul A's updateReviewer Update
05 Nov 2025, 20:31I never mentioned that they are also trying to recover debt from an account that was dealt with almost 15 years ago the woman says she want to know how am i going to repay this debt
PA
Paul A's update05 Nov 2025, 20:31
Reviewer Update
I never mentioned that they are also trying to recover debt from an account that was dealt with almost 15 years ago the woman says she want to know how am i going to repay this debt
Brooks and Luyt's replyOfficial
08 Nov 2025, 08:32Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Brooks and Luyt's reply08 Nov 2025, 08:32
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
PA
Paul A's updateReviewer Update
26 Nov 2025, 11:12Still waiting
PA
Paul A's update26 Nov 2025, 11:12
Reviewer Update
Still waiting
