Brooks and Luyt inc - incorrect data

Brooks and Luyt really has to update their systems as im being called for a Sanlam account thats Paid Up ive mentioned on numerous occassions to the call centre agents that the account is paid up then all they do is stop calling for a day or two i mean its really unacceptable ive got the paid up letter that Sanlam sent me it was an account of a R100 outstanding ....i really hate to think how does the man who does not have the funds to make a call or send an email cope with these type of services my phone rings non stop and its really annoying Brooks and Luyt inc please correct the error