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CL
Christiaan L

1 reviews | Active since Jun 2012

20 Jan 2020, 13:21

Brooks and Luyt harassment

I keep getting sms and phone calls for overdue accounts from tracker and another company, each time i kindly ask for them to remove my number as it is clearly not me. the very next day i get called again for the same story. I am really getting fed up.

0
Replies (6)
Brooks and Luyt
Brooks and Luyt's reply20 Jan 2020, 14:42
Official
 
We refer to the complaint received on the 20 January 2020 and hereby confirm that we act on behalf of Tracker

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation. 

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably 

CL
Christiaan L's update21 Jul 2020, 11:47
Reviewer Update
To date, I still get phone calls and sms from Brooks and Luyt. I am at a point that i want to change my telephone number at your companies cost. I AM FED UP!!!!!
Brooks and Luyt
Brooks and Luyt's reply21 Jul 2020, 13:07
Official
Good day

Thank you or bringing this matter to our attention and kindly accept our apology for any inconvenience caused.

I will follow up on this immediately and get back to you.

Kind Regards

CL
Christiaan L's update21 Jul 2020, 13:21
Reviewer Update
And just how will you rectify this? you dont even have any info nor have you asked...WORDS thats all it is
Brooks and Luyt
Brooks and Luyt's reply21 Jul 2020, 15:04
Official
Your number is attached to this profile so I will check that the number has been removed from the system
Brooks and Luyt
Brooks and Luyt's reply22 Jul 2020, 09:07
Official
Good day Christiaan,

Please be advised that we have removed your number from the system. Should you experience any more calls please can you notify immediately.

Kind Regards