KS
Kobus S

1 reviews | Active since Jan 2015

12 Jun 2020, 03:19

Brooks and Luyt harassment

I have a revolving Credit With Standard Bank. Due to the fact that I lost my job last year September and the fact that we are under Covid lock down I have been struggling to make payments. I do in fact try my best to at least make a payment each month. BUT still I get mail after mail that I need to pay, with an offer for discount! What does B&L expect me to do, go and rob a bank or something?

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Replies (3)
Brooks and Luyt
Brooks and Luyt's reply12 Jun 2020, 08:22
Official
Good day

Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.

Can you kindly send me an email with all the details to complaints(at)brooksluyt.co.za so that we can rectify the matter accordingly.

Kind Regards
Brooks and Luyt
Brooks and Luyt's reply12 Jun 2020, 09:13
Official
Good day,

If you send me an email to complaints(at)brooksluyt.co.za I will have your email address and be able to reply to that, at the moment I am unable to pick up your email address.

Kind Regards 
Brooks and Luyt
Brooks and Luyt's reply12 Jun 2020, 09:58
Official
Good day

You don't have to address it anyone, I will get the email and respond.

Kind Regards