1 reviews | Active since Apr 2017

17 Sept 2019, 15:18

Brooks and Luyt disgusting people!

Unprofessional, lack of understanding, won’t allow you talk to give reason. Demanding money beyond your financial means, there is a reason you’ve been handed over. Trying to make you commit to their payment terms. Pushing you to be a really horrible yourself using distasteful language. Disgusting and completely ********* mannerism , how FNB or anyone use them, shocking. If they are like this to someone who is really at rock bottom, I’d be really concerned about the outcome of that person after the call ends with those trolls.

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply20 Sept 2019, 15:05
Official
Good day Michelle E,

Thank you for bringing this matter to our attention. Kindly accept our apology for any inconvenience caused.

We have escalated your complaint to the relevant Manager for further investigation. Someone will contact you as soon as possible with regards to this.

Kind Regards