1 reviews | Active since Jan 2020
Brooks and Luyt - continued harassment
I previously complained about the daily harassment by this company. I received phone calls sms because they are trying to find a previous employee of mine. No matter how many times I tell them I have lost contact with her, or how many of their tel numbers I block, the daily calls continue. Brooks and Luyt responded very apologetically to my previous complaint. Phindile Morajane, the Customer Service Team Administrator, sent new an email asking me to provide my contact so that the number could be removed from their system. This I gladly did immediately. Provided all possible info that I could. BUT, the matter is not resolved. I am still receiving calls! Here are a few of their numbers that I have blocked this week - ***, ***, ***... What an annoyance! Phindile, what is the point of your reply if you don’t do what you promised?
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
This have been escalated to the relevant Manager to be dealt with accordingly.
Please be advised that we will rectify this as soon as possible.
Kind Regards
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
This have been escalated to the relevant Manager to be dealt with accordingly.
Please be advised that we will rectify this as soon as possible.
Kind Regards
