DP
Denise P
1 reviews | Active since Dec 2017
26 Nov 2018, 12:25
Brooks and Luyt constant harassment
Despite, my complaint and the promise from Brooks and Luyt to look into my previous complaint. I'm still getting these calls, two consecutively, right now. They have obviously not lived up to their promise.
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Brooks and Luyt's replyOfficial
26 Nov 2018, 16:49 We refer to the complaint received on the 26 November 2018 and hereby confirm that we act on behalf of First National Bank
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably
Brooks and Luyt's reply26 Nov 2018, 16:49
Official
We refer to the complaint received on the 26 November 2018 and hereby confirm that we act on behalf of First National Bank
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably