LM
Lesego M
1 reviews | Active since Nov 2019
10 Oct 2022, 19:39
Brooks and Luyt attempts a mass ****.
Stop pestering me with sms's yapping about a Cell C account I know nothing about.I took my time and resources and contacted you and gave you back the reference number you people sent to me and yet you couldn't confirm to me the name of the account holder,instead you ask me for my personal details.Now if that's not phishing then i wasn't born in South Africa.Thats ******* and *********.Im reporting your firm to the Law Society since I see this is your staple modus operandi and its boils down to malpractice.
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Replies (1)Brooks and Luyt's replyOfficial
13 Oct 2022, 08:38Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
Kind Regards,
Customer Care team.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
Kind Regards,
Customer Care team.
Brooks and Luyt's reply13 Oct 2022, 08:38
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
Kind Regards,
Customer Care team.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
Kind Regards,
Customer Care team.
