RS
Raoul S
1 reviews | Active since May 2018
02 Aug 2022, 10:21
Brooks and Luyt, a ****
I settled my account, upon recieving a call offering a discount, on the 16th of March 2022. In a period of four months I was **** to by countless consultants, though acknowledging my settlement, saying that I will recieve a paid up letter and that a request has been made. Last week, Thursday morning to be exact, I recieved a call with claims that I have reversed the payment and thus the account is still owing. I am at sea as to the resolution of this matter. Brooks and luyt specializes in ******** people, I am convinced. Reference ***
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Replies (3)0
Replies (3)
Brooks and Luyt's replyOfficial
02 Aug 2022, 12:01Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
Brooks and Luyt's reply02 Aug 2022, 12:01
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
RS
Raoul S's updateReviewer Update
02 Aug 2022, 13:23Good Day
It is a pity that it took me going on Hellopeter to prompt resolution to the matter. Nonetheless, I am happy to have the matter settled. I recieved a call from Venessa and I am now in posession of the paid up letter. Thank you, more especially to this platform for a speedy resolve.
It is a pity that it took me going on Hellopeter to prompt resolution to the matter. Nonetheless, I am happy to have the matter settled. I recieved a call from Venessa and I am now in posession of the paid up letter. Thank you, more especially to this platform for a speedy resolve.
RS
Raoul S's update02 Aug 2022, 13:23
Reviewer Update
Good Day
It is a pity that it took me going on Hellopeter to prompt resolution to the matter. Nonetheless, I am happy to have the matter settled. I recieved a call from Venessa and I am now in posession of the paid up letter. Thank you, more especially to this platform for a speedy resolve.
It is a pity that it took me going on Hellopeter to prompt resolution to the matter. Nonetheless, I am happy to have the matter settled. I recieved a call from Venessa and I am now in posession of the paid up letter. Thank you, more especially to this platform for a speedy resolve.
Brooks and Luyt's replyOfficial
03 Aug 2022, 09:31Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
Brooks and Luyt's reply03 Aug 2022, 09:31
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards