AP
Alan P

1 reviews | Active since Aug 2020

06 Aug 2020, 09:17

Brooks and Luyt

I have been trying for more than a year to get Brooks and Luyt to sort out a issue regarding a Nedbank Loan account which I DON'T HAVE. I have never dealt with Nedbank let alone taken a loan from them. An individual has somehow used my cell number as a reference or whatever for on his application with Nedbank. He has obviously done a duck and now Brooks and Luyt are harassing me . They have no details of myself yet continue with threating SMS's. I have emailed a Sharon McDonald with promised from her to take my number off. NOTHING DONE. Emailed a rmiles @ b.. Did NOT even get a reply. Phone calls all promising to take my number off nothing done. As of today I received a SMS stating Nedbank Loan account remains unpaid .Legal action to continue. I have never had financial issues in my life now receiving this. WHAT CAN I DO????

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply06 Aug 2020, 09:55
Official
Good day

Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.

Can you kindly send me an email with either the cell number or ID number to complaints(at)brooksluyt.co.za so that we can assist you accordingly.

Kind Regards