AG
Allistair G
1 reviews | Active since Nov 2018
08 Nov 2018, 13:20
Brooks and Luyt
Received an email and SMS from Brooks an Luyt saying i defaulted on my obligation to pay this is really frustarting i'm under a Payment distribution agent that does the distributions to the creditors on my behalf the statement i received from Hypen shows the collections on my side was successful so why would Brooks and Luyt send me Emails and a SMS please get you facts in order i also emailed you the Statement please phone Vantage debt mangement if further info is needed
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Brooks and Luyt's replyOfficial
09 Nov 2018, 06:45 We refer to the complaint received on the 8 November 2018 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably
Brooks and Luyt's reply09 Nov 2018, 06:45
Official
We refer to the complaint received on the 8 November 2018 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably