1 reviews | Active since Oct 2018
Brooks and Luty are harrassers
Since the lockdown I have been getting sms about an account that I owe, the account is for identity. On numerous occasions I have told your consultants that I am not the person you are looking for, you have the wrong number and I even told them that I don't have an account with identity. One consultant promised to get me off the calling list after I provided my ID in order for her to check if indeed I was not the person they were looking for. It was quite for a while but the Sam's and calls are back.
Today I received a call from Kamogelo, who was very rude, even after I explained that the Number he called is incorrect and I am not the person they looking for.
Please remove me from your calling list, your consultants are harassing me with things I dont even have a clue about. I dont have an account with identity so please stop harassing me. Also your consultants are very rude
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
Kind Regards,
Customer Care Team.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
Kind Regards,
Customer Care Team.
