JJ
Jyoshna J
1 reviews | Active since Feb 2024
01 Feb 2024, 09:24
Brook & Luyt - poor customer service
All paid up and still struggling to get a paid up letter since 1st week in January 2024, when you call in incorrect email address its given to request a letter. Seriously 1 letter its over a month now.
Helpful (0)
Replies (1)0
Replies (1)
Brooks and Luyt's replyOfficial
02 Feb 2024, 07:52Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply02 Feb 2024, 07:52
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team