PM
PUSELETSO M

1 reviews | Active since May 2021

08 Jun 2021, 17:18

Bad Service ☹️

Bad Service ☹️

I had an account with Mtn of which I had forgotten about it and immediately when I started receiving collections calls I called them and requested for a settlement letter. I settled my account on the 2021-05-28 and requested for a paid up letter till todate I haven't received any communication I been sending mails to Khukhama Mapoma whom never rep**** to any of my requests.

I am disappointed in your services.

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply09 Jun 2021, 07:34
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards