IW
Ilene W

1 reviews | Active since May 2016

06 Dec 2021, 09:43

Bad service

Very very bad service. You can ask them to send a paid up letter 1 million times, but they still send messages that your account is not paid. Phone calls is still coming through and when you answer the phone the person on the other side just drop the phone. This is unacceptable. To think that WesBank is working through them is really worrying. Brooks and Luyt, please send a paid up letter and stop calling and sms us.

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply07 Dec 2021, 07:36
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.